Surface Combustion provides a complete compliment of support services to assist our customers prior to the purchase of their equipment as well as after the manufacture and delivery. Surface has dedicated staff personnel for support and to serve a wide variety of customer requirements. Some of our support services include:

Start-Up Supervision

Surface maintains a large, fully trained field engineering staff to commission your equipment quickly and efficiently.

Installation Services

Surface can provide installation services varying from supervision only to total turnkey capabilities.

Genuine Replacement Parts

Surface has one of the largest replacement parts inventories in the industry. Our on-line computer system and knowledgeable parts personnel can expedite your order quickly and in some cases meet emergency shipments within 24 hours.

Full Metallurgical Lab

Surface maintains a complete process and metallurgical lab and testing facility with a fully trained staff to perform sample processing as well as metallurgical analysis.

Field Technical Support

Our technical services staff provides direct support to our field service and start-up personnel from our headquarters. An extensive array of testing and calibration equipment is maintained to directly support necessary field operations. Technical services also provide phone support for field service personnel in solving most on-site challenges.

Rebuild & Retrofit

Furnace remanufacturing is an extremely cost-effective way to renew the productive and profitable service life of your system. That's why we offer a complete range of remanufacturing and rebuilding services. Our capabilities span from Allcase ® atmosphere furnaces, to vacuum furnaces, to roller hearth furnaces and charge cars. When upgrading or minor repairs are needed, we offer a complete range of repair services.

 

 

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