Surface Combustion offers in-house heat treat technical support as well as a large force of expert customer service engineers.

Our experienced field service engineers, product managers and controls experts frequently troubleshoot customer problems remotely. Therefore, on-site visits are often avoided, reducing customer downtime and expenses. When telephone support can’t solve the issue, Surface Combustion will dispatch a customer service manufacturing engineer to a plant location to inspect, test, troubleshoot, or assist in the timely maintenance and restart of equipment. Surface Combustion’s service support is backed by one of the largest replacement parts inventories in the industry, proving why we are a leading heat treat industrial furnace manufacturer. Critical parts and components are often shipped within 24 hours.