The primary goal of Surface Combustion’s Aftermarket Parts Specialists is to assist our customers in keeping their equipment in peak operating condition. Surface’s genuine replacement parts are backed by over 100 years of knowledge and experience that only an O.E.M. can provide. Our professional sales and service specialists strive to promptly answer questions, determine specific needs and assist our valued customers.
Our bilingual staff will work with you to find the components you need to quickly get your production line up and running. We have records of every furnace sold and can access those records to find the exact component you need. Whether the component is in stock or elsewhere, we will source it quickly and coordinate shipping to your location.
In addition to part replacement, our specialists have the knowledge to help you create workaround solutions to keep your production moving until a repair can be made.
There are many companies that can provide parts for heat treating equipment, but Surface would like you to remember:
- Surface Combustion genuine replacement parts are engineered to fit our equipment and meet our stringent quality specifications.
- Our replacement parts offer the same rugged dependability and material specifications as the components that were built into your original equipment.
performance with reliable
Surface parts and support
On Site Stocking and Management Programs
Many large customers with multiple furnaces at multiple locations benefit from our onsite stocking and management programs. Surface reviews your inventory on hand, analyzes your equipment and optimizes the required inventory level. We assign an exclusive program manager who periodically comes to your site to review inventory needs. We replenish your stock with genuine Surface replacement parts as needed. Your inventory use is reviewed with our engineering staff as an additional benefit to you. The rate that you consume typical failure parts or wear items will alert our team to any potential issues with your application process. Finally, all activities will be reported on a regular basis allowing our customers to do what they do best in the operation of their plant and Surface to do what we do best in the supply of the best replacement parts available in industry.
Parts professionals at our Maumee, Ohio headquarters utilize an ERP software controlled inventory and parts identification system for quickly identifying your part and promptly processing your order. Often, same day shipment from our inventory can be provided.
Using the Surface Aftermarket Parts specialists combined with our genuine Surface parts gives you and your team the confidence that the furnace will continue to produce optimal results for your production line. We pride ourselves in knowing all our furnaces, how to care for them and how best to support them in the field. At Surface, our business is built on the thermal processing value we bring to our customers that starts with a new furnace and continues with caring and knowledgeable support.
Ready to Get Started?
Call Surface with the following pieces of information ready to initiate your furnace solution.
- hours per year
- available space
- operating temperature range
- heat source
Give Us A Call