Service & Support
The superior customer service at Surface® helps with heat treat furnace equipment maintenance, operation, and documentation such as drawings, operating instructions, and spare parts lists. We are also a great resource for rebuild and retrofit services such as rebricking, alloy replacement, and controls upgrades. Our troubleshooting talent is very useful when the issue is not clear. Contact customer service for any of your ongoing heat treat furnace system needs.
Customer Service
Surface’s top-notch customer service department is backed by decades of experience and historical documentation.
- Engineering & Maintenance Support
- Metallurgical Test Lab
- Historical Documentation
- Furnace Maintenance and Repair
Aftermarket Parts
Surface genuine replacements parts are backed by over 100 years of knowledge and experience that only an OEM can provide.
- Genuine Surface Replacement Parts
- Onsite Stocking and Management Program
Rebuild/Retrofit
Surface provides maintenance and upgrades by offering retrofit packages. Our technicians have the expertise to complete Machine Repair Overhaul (MRO) and furnace overhaul. We can improve product repeatability, increase productivity, and reduce energy consumption of your equipment.
- Rebricking and Alloy Replacement
- Replacement Controls
- Equipment Relocation Support
Our expertise and ability demonstrate the Value of Surface.
Ready to Get Started?
Please call us when you are ready to discuss a new furnace or maintain, upgrade or replace your furnace or any part of your furnace. At Surface, we look forward to helping you with any thermal processing needs.
Call Surface with the following information ready to initiate your furnace solution.
cycle
operation
hours per year
available space
operating temperature range
heat source
Give Us a Call
(800) 537-8980
Need Support?
Please call us when you are ready to discuss a new furnace or maintain, upgrade or replace your furnace or any part of your furnace. At Surface, we look forward to helping you with any thermal processing needs.
For Parts and Service, have one or more of the following details regarding your furnace if possible:
- Serial number
- Drawing number
- Photos of your furnace or parts for replacement
- Spare parts list
- Furnace rebuild history
Give Us a Call