Service & Support
The superior customer service at Surface® helps with heat treat furnace equipment maintenance, operation, and documentation such as drawings, operating instructions, and spare parts lists. We are also a great resource for rebuild and retrofit services such as rebricking, alloy replacement, and controls upgrades. Our troubleshooting talent is very useful when the issue is not clear. Contact customer service for any of your ongoing heat treat furnace system needs.
Surface’s top-notch customer service department is backed by decades of experience and historical documentation.
- Engineering & Maintenance Support
- Metallurgical Test Lab
- Historical Documentation
- Furnace Maintenance and Repair
Surface genuine replacements parts are backed by over 100 years of knowledge and experience that only an OEM can provide.
- Genuine Surface Replacement Parts
- Onsite Stocking and Management Program
Surface provides maintenance and upgrades by offering retrofit packages. Our technicians have the expertise to complete Machine Repair Overhaul (MRO) and furnace overhaul. We can improve product repeatability, increase productivity, and reduce energy consumption of your equipment.
- Rebricking and Alloy Replacement
- Replacement Controls
- Equipment Relocation Support
Our expertise and ability demonstrate the Value of Surface.
Call Surface with the following information ready to initiate your furnace solution.
- hours per year
- available space
- operating temperature range
- heat source
Give Us a Call
For Parts and Service, have one or more of the following details regarding your furnace if possible:
- Serial number
- Drawing number
- Photos of your furnace or parts for replacement
- Spare parts list
- Furnace rebuild history
Give Us a Call